Recently Updated Pages
Monitor conversations
Question How can I monitor the conversations between members on the platform? Answer This f...
Message/Chat notifications
Question When a a chat message is sent to a member, they do not seem to receive any notification...
Are in-person meetings automatically marked as completed?
Question Does the calendar automatically mark an in-person meeting as completed? Answer Yes...
Meeting feedback form for in-person meetings
Question If a meeting is booked via the calendar and it is for an in-person meeting, will the me...
Invite Mentors and Mentees to Join a Video Call
Program administrators will learn how to invite mentors and mentees to connect with them on a vid...
Display Email Logs
This video will demo how the virtual mentoring platform keep track of all emails sent and how to ...
Manage System Generated Messages
In this video, program administrators will learn how to control how many email notifications ment...
Send Messages to Mentors and Mentees
Program administrators will learn in this short 5 minutes video how to create and schedule email ...
Deactivate Users
This short video will teach program administrators how to deactivate users without loosing their ...
Access Program, Events and Resources Statistics
This video demonstrate how to access a variety of statistics related to a program on MentorCity. ...
Generate Reports
This short video provides an overview of each report offered on MentorCity and how to generate cu...
Monitor Progress and Interactions
In this video, program administrators will learn about the data offered in MentorCity to measure ...
Create a Discussion Board
This video will explain the value of discussion boards and how they can be created. If you hav...
Post Announcements for Mentors & Mentees
Learn how to create and post announcements on the e-mentoring platform dashboard. Here are a few...
Create Events
This video 6mins video will demo for program administrators how to create events and how to defin...
End Mentoring Relationships
In this short 5 minutes video, programs administrators will learn everything they need to know ab...
Create Group Mentoring Matches
This video will teach program administrators how to create group mentoring matches. If you hav...
How to Do Manual Matching
Learn how to manually match mentors and mentees. If you have questions or need further support...
How to Use Speed Matching
In this video, program administrators will learn how to use the speed matching functionality and ...
How to Use the Youth-Initiated Match Functionality
In this short video, program administrators will learn how the youth-initiated match functionalit...