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Où vont les messages filtrés?

Question Que se passe-t-il si un programme détecte un message filtré? Réponse Le message est e...

Where do filtered messages go?

Question What happens if a program catches a filtered message?   Answer The message will be s...

Is the language filter always on?

Question Will the language filter function still be available if the ability to view private mes...

"Send an email to this contact" reply link not working

Issue: Individual in charge of responding to program inquiries is having an issue with replying ...

How to attract/retain mentors and mentees

Issue: Program administrators often reach out to support with questions concerning attracting mo...

Forgotten password

Issue: An administrator might have forgotten their Connector login password and requires assista...

Mentor Connector video call orientation for organizations or programs

Issue: This applies to organizations or programs administrators who would like a walkthrough of ...

Page de connexion de l'administrateur

Problème : Parfois, les administrateurs de l'organisation ne parviennent pas à localiser la page...

Supprimer les organisations en double

Problème : Lors de la liaison d'un nouveau programme à son organisation, un administrateur peut ...

Prochaines étapes pour une organisation refusée

Problème : Un administrateur d'organisation voit que la soumission de son organisation a été ref...

Mise à jour du statut d'approbation des organisations en attente

Problème : Cela s'adresse aux administrateurs d'organisation qui ont répertorié leur organisatio...

Notre programme n'apparait pas dans les résultats de recherche

Problème : Nous adorons voir que les organisations s'inscrivent sur notre plateforme, car cela s...

Administrator Login Page

Issue: Occasionally, organization administrators are unable to locate the page that directs them...

Delete duplicate organizations

Issue: When linking a new program to their organization, an administrator might notice that ther...

Modifier les informations de l'organisation

Problème : Nous recevons des demandes d'administrateurs d'organisations qui souhaitent mettre à ...

Request for volunteer email addresses

Issue: We understand that many administrators would love to have the email addresses of inquirer...

Email address string in "send an email to this contact" looks unusual

Issue: The email address to respond to inquiries looks like an unusual string of letters and num...

Administrator Login Page

Issue: Occasionally, program administrators are unable to locate the page that directs them to l...

Inquiry search radius matching volunteers who are too far away

Issue: Some program administrators have noticed that they are receiving inquiries from volunteer...