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What functions are still available when a relationship ends?
Question Which functions are no longer available when the Mentoring Relationship has ended? ...
Logging Meeting Hours
Question How can Mentors or Mentees manually log meeting hours? Answer There is a Mentoring...
How to permanently delete members
Question Can Members be permanently deleted from the platform? Answer Yes, however, you mus...
Deactivated Members
Question If a member is deactivated, is their profile deleted from the system? Answer When ...
Are Members notified upon deactivation?
Question Do members receive a notification that informs on or confirms account deactivation? ...
Prior Mentoring Relationship data
Question If a mentoring relationship ends and a new match is made with different parties, are th...
When is the Program Evaluation email sent out?
Issue At what point in the mentoring relationship is the Program Evaluation email sent out? ...
Member did not complete Program Evaluation
Question What happens if members do not complete the Program Evaluation? Answer In MentorCi...
Is there a maximum number of Program Evaluation questions?
Question Is there a maximum number of program evaluation questions? Answer There is no limi...
Is the Program Administrator notified?
Question Is the Program Administrator notified when evaluation emails are sent out? Answer ...
How to find Program Evaluation responses
Question Where can a Program Administrator access and view Program Evaluation feedback? Answ...
Are Program Evaluations mandatory?
Question Are Program Evaluations mandatory? Answer Program Evaluations are not mandatory. I...
How to increase the length of mentoring relationships?
Question Can the 'Length of Relationship' options be increased for programs with longer commitme...
Extending a mentoring relationship
Question What is the exact process for members to extend their mentoring relationship beyond the...
Discussion forums
Question Can the language filter catch what is written in discussion forums? Answer Yes, th...
Where do filtered messages go?
Question What happens if a program catches a filtered message? Answer The message will be s...
Is the language filter always on?
Question Will the language filter function still be available if the ability to view private mes...
Do recipients see inappropriate messages before filtering occurs?
Question Is the filtered message completely blocked until approved/denied or does the recipient ...
Case sensitivity
Question Is the language filter case sensitive and must the spelling be exact to catch inappropr...
Meta Tags
Question What does the 'Meta Tags' function within Courses do? Answer Meta Tags allow adm...