Next steps for Pending & Paused programs


An organization or program administrator was notified that their program submission was paused or, sees that it is still pending after 10 business days when logging in to the Connector.



If your organization has not been approved or is still pending after 10 business days, the administrator can contact Mentor Canada at to gain further knowledge pertaining to the status. 

Mentor Canada will reach out to the contact listed on the submission form when the program does not meet requirements or when more information is required for approval. An email is sent to advise the administrator that the program has been paused.