EN - Mentor Connector Support FAQ

Issue: Individual in charge of responding to program inquiries is having an issue with replying ...

Issue: We receive requests from program administrators who would like to update their program de...

Issue: Some program administrators have noticed that they are receiving inquiries from volunteer...

Issue: Occasionally, program administrators are unable to locate the page that directs them to l...

Issue: The email address to respond to inquiries looks like an unusual string of letters and num...

Issue: We understand that many administrators would love to have the email addresses of inquirer...

Issue: Current administrator is flooded with several emails from inquirers and would like to cha...

Issue: This addresses program administrators who have created a program but are yet to receive f...

Issue: While conducting a search on the Connector to see if their program is listed, administrat...

Issue: An organization or program administrator was notified that their program submission was p...

Issue: When linking a new program to their organization, an administrator might notice that ther...

Issue: Occasionally, organization administrators are unable to locate the page that directs them...

Issue: We receive requests from organization administrators who would like to update their organ...

Issue: We love when organizations register on our platform because this means you’ve made the fi...

Issue: This addresses organization administrators who have created an organization but are yet t...

Issue: An organization administrator was notified that their organization submission was paused ...

Issue: This applies to organizations or programs administrators who would like a walkthrough of ...

Issue: Program administrators often reach out to support with questions concerning attracting mo...

Issue: An administrator might have forgotten their Connector login password and requires assista...