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Issue: Individual in charge of responding to program inquiries is having an issue with replying ...

Please note Mentor Canada's tech support contact information below: Email: support@mentor...

Question What happens if members do not complete the Program Evaluation?   Answer In MentorCi...

Question Are Program Evaluations mandatory?   Answer Program Evaluations are not mandatory. I...

Question Can the language filter catch what is written in discussion forums?   Answer Yes, th...

Question Is the filtered message completely blocked until approved/denied or does the recipient ...

Question What happens if a program catches a filtered message?   Answer The message will be s...

Question Will the language filter function still be available if the ability to view private mes...

Question Is the language filter case sensitive and must the spelling be exact to catch inappropr...

Issue: Program administrators often reach out to support with questions concerning attracting mo...

Issue: We receive requests from program administrators who would like to update their program de...

Issue: This applies to organizations or programs administrators who would like a walkthrough of ...

Issue: An administrator might have forgotten their Connector login password and requires assista...

Issue: When linking a new program to their organization, an administrator might notice that ther...

Issue: Occasionally, organization administrators are unable to locate the page that directs them...

Issue: Some program administrators have noticed that they are receiving inquiries from volunteer...

Issue: Occasionally, program administrators are unable to locate the page that directs them to l...

Issue: The email address to respond to inquiries looks like an unusual string of letters and num...

Issue: We understand that many administrators would love to have the email addresses of inquirer...

Question Is there a maximum number of program evaluation questions?   Answer There is no limi...