Survey link shared to personal email


I sent a survey link to member's personal email and an "access denied" error message appeared. How can the member gain access to the survey?



Survey links can only be accessed by MentorCity users within a specific program and with the email address provided within the platform.

In this situation, the member was unable to gain access to the survey because the system did not recognize the email address as one that is associated with your program on MentorCity.