Error message for passwords
Upon first login, I am unable to change my password from the Account Setting page and/or I received an error message stating that my password does not match or is invalid. How can I resolve this?
- Occasionally, there is a space either before or after the password. This can occur if the password was copied and pasted from the email. Re-enter password manually to resolve this issue.
- Try refreshing the webpage if solution #1 does not work.
- If the issue persists, please contact email@example.com for assistance.