ENG - Getting Started with MentorCity

This section provides set up process maps for program administrators to get started with MentorCity. There are two set up process maps offered with two different intents: 1) Basic: For a simplified set-up of the virtual mentoring platform which allow you to get started quickly. This set-up requires less customizations and therefore less features are offered to mentors & mentees. 2) Advance: This configuration of the virtual mentoring platform requires further customizations and therefore more features will be offered to mentors & mentees.

Basic Set Up - Quick Start

Quick Start

The following steps are for programs who already have access to the virtual mentoring platform and are looking for a basic configuration to get started quickly!

The basic configuration only allows for 1:1 matches and interactions. This is for a basic usage of the virtual mentoring platform with no resources, courses (besides the platform orientation), discussions, events, announcements, and no group mentoring. Furthermore, with a basic configuration, mentor and mentees’ profiles will display the default MentorCity profile fields & sections with no customs fields. The basic usage resides in the ability for mentors and mentees to book and attend online mentoring meetings.

Each of the below steps contains a hyperlink to the topic training video.

Steps:

1. Create your back up program administrators

2. Edit your organization’s profile:

3. Determine and add your program policies and the Mentor City terms of use to the company policy tab

4. Outline the mentoring agreement

5. Activate or deactivate the self-initiated matching feature

6. Email your invitation link to mentors and mentees and include the 15mins training video produced by MENTOR Canada

7. Track registrations and profile completion progress

8. Match mentors and mentees

9. Generate the “relationships report” regularly to track your mentoring match’s progress


Visual Process Map

CLICK HERE to download the PDF version of the visual process map

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Advanced Set Up

Advanced Start

The advanced set up provides broaden customizations and therefore more features will be presented to mentors & mentees, enhancing their mentoring experience. 

Advanced customizations allow program administrators to personalize the mentors/mentees' profile fields & sections, to offer resources, mentoring activities, discussions, events, announcements and to enable group mentoring.

Each of the below steps contains a hyperlink to the topic training video.

CLICK HERE to access an interactive process map


Steps:

1. Create your back up program administrators

2. Edit your organization’s profile:

3. Determine and add your program policies and the Mentor City terms of use to the company policy tab

4. Outline the mentoring agreement

5. Manage profile sections, fields & drop-down menus and competencies

6. Create profile custom fields (if applicable)

7. Expand the language filters

8. Customize the program evaluation

9. Create surveys

10. Define resources' categories and build the resource center

11. Design courses & mentoring activities

12. Activate & customize the badge reward system

13. Manage system generated messages

14. Onboard mentors & mentees and share the 15mins training video produced by MENTOR Canada

15. Define the maximum number of mentors & mentees per match

16. Match mentors & mentees using of the one or more of the following methods:

17. Create group mentoring matches

18. Create events

19. Post announcements on the dashboard

20. Set-up a discussion board

21. Monitor mentoring matches' progress & interactions