EN - Quick References for Program Administrators
Onboard your Organization & Program on MentorCity
Request Access & Onboard your Organization
List your Organization on Mentor Connector List your Program on Mentor Connector Request Ac...
Create Additional Administrators
Context Administrators Access Levels Create Program Administrators & Member/Relationshi...
Edit Your Organization’s Profile
Context Edit Settings Logo Profile Settings Colours & Style Members Settings Organiza...
Meeting Type Settings
Context Configure Meeting Type Permissions Video Conferencing Meetings Phone Call Meetings ...
Import your Program Policies & Access the MentorCity Terms of Use/Privacy Policies
Context Steps Context Before onboarding mentors and mentees onto the virtual mentoring...
Build the Mentoring Agreement for Mentors & Mentees
Context Modify the Mentoring Agreement Delete Questions from the Mentoring Agreement Add Que...
Customize the Virtual Mentoring Platform
Introducing the Redesigned Administrator Dashboard
Context Organization Profile Progress Bar Progress Bar Visibility Navigating the New...
Relationship Dashboard
Relationship Dashboard Customizing the Relationship Dashboard Relationship Settings Steps Se...
Customize the Mentor & Mentee Dashboard
Introduction to the Mentor & Mentee Dashboard Customize the Dashboard Add a Sponsor to ...
Custom Dashboard Widgets
Context Create a Custom Widget Add a Custom Widget to the Dashboard Edit or Delete a Custom ...
Customize Mentors/Mentees Profile Fields & Drop-down Menus
Context Define Sections & Fields to Display Create Custom Profile Fields Delete/Change a C...
Build Your Resource Centre
Context Define Resources' Categories Build the Resource Centre Context The...
Messages Filter
Context Set Up Your Filtering Preferences Expand the Language Filter Review Flagged Messages...
Create and Send Surveys
Context Create a Survey Email the Survey Modify or Delete a Survey Make a Qui...
Customize the Program Evaluation
Context Activate the Program Evaluation System Generated Message Customize the Program Evalu...
Activate & Customize the Badge Reward System
How does it work? Access the Badge Reward Description Make Changes to the Built-In Badge Rew...
Design Courses & Mentoring Activities
Engage Mentors & Mentees
*NEW* Streamlined Group Meeting Scheduling
Context Schedule a Group Meeting Track Group Meeting Invitation Status Follow-Up with Group ...
*NEW* Schedule Recurring Meetings
Context Schedule Recurring Meetings Context MentorCity introduced a practical enhanceme...
A Comprehensive Onboarding Strategy for Mentors and Mentees
Introduction Onboarding Strategy & Considerations Pre-launch Communication Template Intr...
Members Search Section
Context Activate the Members Search Section Program Members Communication Context Men...
Onboard Mentors & Mentees
Context Send an Invitation Link Mass Email Import Context In this article, we will expl...
Define Maximum Number of Mentors & Mentees per Match
Context Steps Context In this training article, we will explore how program administrato...
Match Mentors & Mentees
Context Matching Methods Overview Self-Initiated Match Search by Name and Email Address ...
Discussion Boards
Context Maximizing the Benefits of Discussion Boards Examples of Discussion Board Topic...
Post Announcements
Context Post an Announcement Multiple Announcements Edit/Delete an Existing Announceme...
Create Mentoring Groups
Create a Group Add Mentors and Mentees to a Group Many mentoring programs are adopting a ...
Add a Video in Profile
Context Create a Custom Field Contact Mentor Canada Support Team Mentors and Mentees Add a V...
Message Hub
Message Hub Message Hub The message hub allow mentors and mentees to access all messages...
End Mentoring Relationships
Ending a Mentoring Relationship Manually Ending a Mentoring Relationship Manually Ending ALL ...
Manage your Program
*NEW* Administrators: Schedule Meetings for Active Mentorships
Context Schedule a Meeting for Active Mentorships Follow-Up on Meeting Invitations Cancel or...
*NEW* Enhanced Program Management: Real-Time User Presence
Context View Online Presence Context With the latest feature rollout in MentorCity, admi...
Generate Reports
Context Available Reports Advanced Filtering Capabilities to Generate Custom Reports Distinc...
Send Messages to Mentors & Mentees
Context Create the Message Format the Body of the Message Send the Message Review and Track...
Deactivate Users
Context Deactivate a Single User Deactivate Multiple Users Context Deactivating users o...
Manage System Generated Messages
Context Steps Context To ensure mentors and mentees stay informed and engaged, the platf...
Real-Time Profile Completion Rates
Context Example Steps Context The virtual mentoring platform offers a function on the a...
Ending a Program Cycle
Context Full Member's Refresh Retaining some Program Members and their Data Full Members' ...