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  • EN - Program Administrator Video Series

  • Onboard your Organization & Programs on MentorCity

    • Request Access to the E-Mentoring Platform

    • Create Additional Administrators

    • Edit Your Organization/Program Settings (logo, brand colors...)

    • Import your Program Policies & Access the Mentor City Terms of Use

    • Build the Mentoring Agreement for Mentors & Mentees

  • Customize the Virtual Mentoring Platform

    • Mentor & Mentee Profile Overview - Sections & Fields

    • Manage Profile Sections, Fields & Drop-Down Menus and Competencies

    • Create Profile Custom Fields

    • Define Resources' Categories

    • Build Your Resource Centre

    • *New Release* Manage & Filter Conversations

    • Create and Send Surveys

    • Customize the Program Evaluation

    • Activate & Customize the Badge Reward System

  • Design Courses & Mentoring Activities

    • Create a Course Theme & Modules

    • Create Mentoring Activities (Courses Content)

    • Add Badges to Courses

  • Engage Mentors & Mentees

    • Onboard Mentors & Mentees

    • Define Maximum Number of Mentors & Mentees per Match

    • How to Use the Youth-Initiated Match Functionality

    • How to Use Speed Matching

    • How to Do Manual Matching

    • Create Group Mentoring Matches

    • *New Release* End Mentoring Relationships

    • Create Events

    • Post Announcements for Mentors & Mentees

    • Create a Discussion Board

  • Manage your Program

    • Monitor Progress and Interactions

    • Generate Reports

    • Access Program, Events and Resources Statistics

    • Deactivate Users

    • Send Messages to Mentors and Mentees

    • Manage System Generated Messages

    • Display Email Logs

    • Invite Mentors and Mentees to Join a Video Call

Books
EN - Program Administr...
Manage your Program

Manage your Program

Monitor Progress and Interactions

In this video, program administrators will learn about the data offered in MentorCity to measure ...

Generate Reports

This short video provides an overview of each report offered on MentorCity and how to generate cu...

Access Program, Events and Resources Statistics

This video demonstrate how to access a variety of statistics related to a program on MentorCity. ...

Deactivate Users

This short video will teach program administrators how to deactivate users without loosing their ...

Send Messages to Mentors and Mentees

Program administrators will learn in this short 5 minutes video how to create and schedule email ...

Manage System Generated Messages

In this video, program administrators will learn how to control how many email notifications ment...

Display Email Logs

This video will demo how the e-mentoring platform keep track of all emails sent and how to access...

Invite Mentors and Mentees to Join a Video Call

Program administators will learn how to invite mentors and mentees to connect with them on a vide...

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Created 1 year ago by Michèle Mantero
Updated 3 months ago by Michèle Mantero
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