Customize the Virtual Mentoring Platform

Mentor & Mentee Profile Overview - Sections & Fields

This 3.5mins video provides program administrators with context information on the mentors and mentees' profile. This background knowledge will assist program administrators in making informed decisions on the profile customizations.

If you have questions or need further support, please contact our Support Team: support@mentoringcanada.ca 

Manage Profile Sections, Fields & Drop-Down Menus and Competencies

The first video of this chapter will explain how to display and hide profile sections and fields that mentors and mentees can see when they are building their profiles in MentorCity. The platform comes with some pre-set profile sections and fields to build your program, but you can hide, change, or add custom fields so that you can optimize your participant profiles to best reflect the content that your mentors and mentees want to see.

The second video will cover how to manage the built-in drop-menu options from built-in fields.

The third and last video of this chapter will explain how to customize the Competencies section of the user profile. The "competencies" is a self-evaluation section of the mentors and mentees's profile.

Manage Profile Sections & Fields Video

Manage Profile Drop-Down Menus Video

Customize Competencies Video

If you have questions or need further support, please contact our Support Team: support@mentoringcanada.ca

Create Profile Custom Fields

In this 6 minutes video, you will learn how to create custom fields for your user's profile and also how to create parent and child fields. 

If you have questions or need further support, please contact our Support Team: support@mentoringcanada.ca 

Define Resources' Categories

Before program administrators can create resources for mentors and mentees they must define and create the resources' categories. 

If you have questions or need further support, please contact our Support Team: support@mentoringcanada.ca 

Build Your Resource Centre

In this short video, program administrators will learn how to add content to the e-mentoring platform resource centre.

If you have questions or need further support, please contact our Support Team: support@mentoringcanada.ca 

Manage & Filter Conversations

Learn how to use the message filter function to manage and filter conversations between mentors and mentees to prevent harmful messages to be sent.

If you have questions or need further support, please contact our Support Team: support@mentoringcanada.ca 

Create and Send Surveys

This 7mins video will demonstrate how program administrators can create a survey and send it through the virtual mentoring platform.

If you have questions or need further support, please contact our Support Team: support@mentoringcanada.ca 

 

Customize the Program Evaluation

In this short 4.5 minutes video, program administrators will learn how to customize the already built-in program evaluation to meet the needs of their program.

 

Activate & Customize the Badge Reward System

This video will teach program administrators how to activate and deactivate the badge reward system as well as how to customize it. 

Click here to access the badge reward system PDF one pager information sheet.

If you have questions or need further support, please contact our Support Team: support@mentoringcanada.ca