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  • EN - Program Administrator Video Series

  • Onboard your Organization & Programs on MentorCity

    • Request Access to the E-Mentoring Platform

    • Create Additional Administrators

    • Edit Your Organization/Program Settings (logo, brand colors...)

    • Import your Program Policies & Access the Mentor City Terms of Use

    • Build the Mentoring Agreement for Mentors & Mentees

  • Customize the Virtual Mentoring Platform

    • Mentor & Mentee Profile Overview - Sections & Fields

    • Manage Profile Sections, Fields & Drop-Down Menus and Competencies

    • Create Profile Custom Fields

    • Define Resources' Categories

    • Build Your Resource Centre

    • Manage & Filter Conversations

    • Create and Send Surveys

    • Customize the Program Evaluation

    • Activate & Customize the Badge Reward System

  • Design Courses & Mentoring Activities

    • Create a Course Theme & Modules

    • Create Mentoring Activities (Courses Content)

    • Add Badges to Courses

  • Engage Mentors & Mentees

    • Onboard Mentors & Mentees

    • Define Maximum Number of Mentors & Mentees per Match

    • How to Use the Youth-Initiated Match Functionality

    • How to Use Speed Matching

    • How to Do Manual Matching

    • Create Group Mentoring Matches

    • End Mentoring Relationships

    • Create Events

    • Post Announcements for Mentors & Mentees

    • Create a Discussion Board

  • Manage your Program

    • Monitor Progress and Interactions

    • Generate Reports

    • Access Program, Events and Resources Statistics

    • Deactivate Users

    • Send Messages to Mentors and Mentees

    • Manage System Generated Messages

    • Display Email Logs

    • Invite Mentors and Mentees to Join a Video Call

Books
EN - Program Administr...
Customize the Virtual ...

Customize the Virtual Mentoring Platform

Mentor & Mentee Profile Overview - Sections & Fields

This 3.5mins video provides program administrators with context information on the mentors and me...

Manage Profile Sections, Fields & Drop-Down Menus and Competencies

The first video of this chapter will explain how to display and hide profile sections and fields ...

Create Profile Custom Fields

In this 6 minutes video, you will learn how to create custom fields for your user's profile and a...

Define Resources' Categories

Before program administrators can create resources for mentors and mentees they must define and c...

Build Your Resource Centre

In this short video, program administrators will learn how to add content to the e-mentoring plat...

Manage & Filter Conversations

Learn how to use the message filter function to manage and filter conversations between mentors a...

Create and Send Surveys

This 7mins video will demonstrate how program administrators can create a survey and send it thro...

Customize the Program Evaluation

In this short 4.5 minutes video, program administrators will learn how to customize the already b...

Activate & Customize the Badge Reward System

This video will teach program administrators how to activate and deactivate the badge reward syst...

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Created 1 year ago by Michèle Mantero
Updated 5 months ago by Michèle Mantero
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