EN - Program Administrator Video Series
Learn how to perform program administrator tasks behind the scene such as customizing the virtual mentoring platform, engaging mentors & mentees and managing your program.
*Important* For the best user experience as a program administrator, ensure to work on Google Chrome or Microsoft Edge.
Onboard your Organization & Programs on MentorCity
Request Access to the E-Mentoring Platform
Watch this 6 minutes video to learn how to request access to the Mentor City E-Mentoring Platform...
Create Additional Administrators
Learn to create additional program administrators and member/relation administrators after your p...
Edit Your Organization/Program Settings (logo, brand colors...)
Watch this 3.5 minutes video to learn how to customize the e-mentoring platform with your brand c...
Import your Program Policies & Access the Mentor City Terms of Use
Learn to import your program policies as well as learn more about the Mentor City terms of use an...
Build the Mentoring Agreement for Mentors & Mentees
In this short 2.5 minutes video, program administrators will learn everything about the mentoring...
Customize the Virtual Mentoring Platform
Mentor & Mentee Profile Overview - Sections & Fields
This 3.5mins video provides program administrators with context information on the mentors and me...
Manage Profile Sections, Fields & Drop-Down Menus and Competencies
The first video of this chapter will explain how to display and hide profile sections and fields ...
Create Profile Custom Fields
In this 6 minutes video, you will learn how to create custom fields for your user's profile and a...
Define Resources' Categories
Before program administrators can create resources for mentors and mentees they must define and c...
Build Your Resource Centre
In this short video, program administrators will learn how to add content to the e-mentoring plat...
*New Release* Manage & Filter Conversations
Learn how to use the message filter function to manage and filter conversations between mentors a...
Create and Send Surveys
This 7mins video will demonstrate how program administrators can create a survey and send it thro...
Customize the Program Evaluation
In this short 4.5 minutes video, program administrators will learn how to customize the already b...
Activate & Customize the Badge Reward System
This video will teach program administrators how to activate and deactivate the badge reward syst...
Design Courses & Mentoring Activities
Create a Course Theme & Modules
In this 5.5 minutes video, program administrators will learn how to create the foundations of the...
Create Mentoring Activities (Courses Content)
In this miniseries of video, program administrators will learn the essentials to create great men...
Add Badges to Courses
In this short 6 minutes video, program administrators will learn how to design and assign badges ...
Engage Mentors & Mentees
Onboard Mentors & Mentees
In this 10mins video, program administrators will learn the different methods to onboard (invite)...
Define Maximum Number of Mentors & Mentees per Match
In this short video, program administrators will learn to set the maximum relationships per role....
How to Use the Youth-Initiated Match Functionality
In this short video, program administrators will learn how the youth-initiated match functionalit...
How to Use Speed Matching
In this video, program administrators will learn how to use the speed matching functionality and ...
How to Do Manual Matching
Learn how to manually match mentors and mentees.
Create Group Mentoring Matches
This video will teach program administrators how to create group mentoring matches.
*New Release* End Mentoring Relationships
In this short 5 minutes video, programs administrators will learn everything they need to know ab...
Create Events
This video 6mins video will demo for program administrators how to create events and how to defin...
Post Announcements for Mentors & Mentees
Learn how to create and post announcements on the e-mentoring platform dashboard. Here are a few...
Create a Discussion Board
This video will explain the value of discussion boards and how they can be created.
Manage your Program
Monitor Progress and Interactions
In this video, program administrators will learn about the data offered in MentorCity to measure ...
Generate Reports
This short video provides an overview of each report offered on MentorCity and how to generate cu...
Access Program, Events and Resources Statistics
This video demonstrate how to access a variety of statistics related to a program on MentorCity. ...
Deactivate Users
This short video will teach program administrators how to deactivate users without loosing their ...
Send Messages to Mentors and Mentees
Program administrators will learn in this short 5 minutes video how to create and schedule email ...
Manage System Generated Messages
In this video, program administrators will learn how to control how many email notifications ment...
Display Email Logs
This video will demo how the e-mentoring platform keep track of all emails sent and how to access...
Invite Mentors and Mentees to Join a Video Call
Program administators will learn how to invite mentors and mentees to connect with them on a vide...