Error with YouTube Link


While customizing my course activity,  I received an error message saying "cannot connect to YouTube" when I entered a YouTube link. Why has this error occurred? 



This issue occurs when an Administrator inputs the URL from their browser's address bar. Please note that the link you should insert when customizing course activities can be found in the share/embed section of the video.

Step 1: First, click on the share button beneath the video.

youtube step 1.png


Step 2: Click the embed button.

youtube step 2.png


Step 3: Copy only the highlighted part of the embed video link below. Pasting this link into the course will not return an error message and the YouTube video will be available.

youtube step 3.png

If you have questions or need further support, please contact our Support Team: