Monitoring live calls


How can live calls be monitored?



Program administrators are able to join-in and monitor members conversations when live calls are in session.

Step 1:
From the Admin Dashboard, select 'Relationships'. Navigate to 'Calls' and click on In Progress beneath 'Status'.


Step 2

After clicking on In Progress, you will be taken to the member's page.

Select 'Join Meeting' to gain access to the ongoing meeting.


If you have questions or need further support, please contact our Support Team: