File Size Limit

Question

Is there a maximum file size for files shared through the sections listed below?|

• Messages in mentoring relationships.
• Chat.
• Send Messages to the community.
• Discussions Forum.
• Resources.

 

Answer

MentorCity does not have a file size limit on the platform for any of the sections listed above. Administrators and members can share files of any size on the platform.

However, while there isn't a file size limit, there is a network bandwidth limit and this limitation is determined by the member's internet speed connection. If the connection is poor/slow it is unlikely that the file being shared will successfully upload regardless of its size. On the other hand, if the connection is excellent/fast, it is likely that the file will successfully upload regardless of its size. 

A useful rule of thumb to note regarding this limit is that uploads are likely be unsuccessful if the file has taken longer than 30 seconds to be shared.

If you have questions or need further support, please contact our Support Team: support@mentoringcanada.ca