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  • EN - MentorCity FAQs

  • Communications - Calendar

    • Are in-person meetings automatically marked as completed?

    • Meeting feedback form for in-person meetings

  • Communications - Chat

    • Message/Chat notifications

    • Monitor conversations

    • What is the message retention period on the platform?

  • Communications - Meeting Link

    • Can the link be customized?

  • Communications - Voice/Video Calls

    • Can live calls be recorded?

    • How does the video call function work?

    • Monitoring live calls

  • Customize - Badges

    • Can I customize rules for profile badges?

  • Customize - Courses

    • How to gain access to the Platform Orientation courses

    • Instructions for linking Program's specific LMS

    • Meta Tags

  • Customize - Language Filter

    • Case sensitivity

    • Discussion forums

    • Do recipients see inappropriate messages before filtering occurs?

    • Is the language filter always on?

    • Where do filtered messages go?

  • Customize - Mentoring Agreement

    • Extending a mentoring relationship

    • How to increase the length of mentoring relationships?

  • Customize - Program Evaluation

    • Are Program Evaluations mandatory?

    • How to find Program Evaluation responses

    • Is the Program Administrator notified?

    • Is there a maximum number of Program Evaluation questions?

    • Member did not complete Program Evaluation

    • When is the Program Evaluation email sent out?

  • Mentors & Youth - Matching Members

    • Prior Mentoring Relationship data

  • Mentors & Youth - User Profile

    • Are Members notified upon deactivation?

    • Deactivated Members

    • How to permanently delete members

    • Logging Meeting Hours

    • What functions are still available when a relationship ends?

  • Program Administration - Edit Organization Profile

    • Change Organization Colours

    • Recommended size for profile images

    • What is the character limit in the "email from" address?

  • Program Administration - Manage Administrators

    • How to invite additional Program Administrators to a specific Program

  • Program Administration - Mobile Application

    • Can Program Administrators perform administrative tasks via the mobile application?

    • Recommended user age

  • General Questions

    • File Size Limit

Books
EN - MentorCity FAQs
Program Administration...

Program Administration - Manage Administrators

How to invite additional Program Administrators to a specific Program

Issue How can a Program Administrator invite another Program Administrator to join their Program...

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Created 1 year ago by Turie Emakpore
Updated 9 months ago by Turie Emakpore
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