Mentor Connector Support & Feedback

Contact Us

For all inquiries, technical support questions or concerns related to Mentor Connector you can connect with us via:

Support & Training Centre:

Consult the user guide and the FAQ's 

Phone: For any urgent request, please call 1.800.263.9133 ext. 65


Password reset and forgotten passwords

If you forgot your password or need a password reset, simply click "Forgot your password?" on the login page and follow the instructions. 

You can also reset your password using this URL:




A feedback bubble is now offered throughout the entire Mentor Connector for users to let Mentor Canada know how their experience can be improved. For immediate assistance, please contact 

Follow these steps to provide feedback:

1. Click on or hovers over the action button to provide feedback.


2. A pop-up providing additional information on this function appears. Click the bubble button.


3. Enter your email address, your feedback message, and click Submit.


3.1 You will receive a copy of the email, so you can retain it for future reference.
      The email subject line will indicate "Your comments".