Mentor Connector Support & Feedback

Contact Us

For all inquiries, technical support questions or concerns related to Mentor Connector you can connect with us via:

Email: support@mentoringcanada.ca
Support & Training Centre:

Consult the user guide and the FAQ's 

Phone: For any urgent request, please call 1.800.263.9133 ext. 65

 


Password reset and forgotten passwords

If you forgot your password or need a password reset, simply click "Forgot your password?" on the login page and follow the instructions. 

You can also reset your password using this URL: https://connect.mentoringcanada.ca/en/forgot

 


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Feedback 

A feedback bubble is now offered throughout the entire Mentor Connector for users to let Mentor Canada know how their experience can be improved. For immediate assistance, please contact support@mentoringcanada.ca 

Follow these steps to provide feedback:

1. Click on or hovers over the action button to provide feedback.

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2. A pop-up providing additional information on this function appears. Click the bubble button.

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3. Enter your email address, your feedback message, and click Submit.

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3.1 You will receive a copy of the email, so you can retain it for future reference.
      The email subject line will indicate "Your comments".  

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