Request for volunteer email addresses

Issue:

We understand that many administrators would love to have the email addresses of inquirers at first contact, unfortunately that feature is not available at this moment.

 

Solution:

It is not possible to receive personal emails via the platform until a back-and-forth initial contact has been established. This relay is what allows the Connector to change the inquiry status from 'un-contacted' to 'contacted'. Once that has happened, administrators will be able to connect with inquirers and receive their personal email addresses.

For example:
Person A makes an inquiry, and you respond to their inquiry via the connector email.
Once Person A replies your response, that is when you will receive their personal email as the Connector is no longer the middleman from that point.


Revision #2
Created Thu, Apr 15, 2021 7:17 PM by Turie Emakpore
Updated Wed, Apr 21, 2021 1:27 PM by Turie Emakpore