Next steps for Pending & Paused organizations

Issue:

An organization administrator was notified that their organization submission was paused or, sees that it is still pending after 10 business days when logging in to the Connector.

 

Solution:

If your organization has not been approved or is still pending after 10 business days, the administrator can contact Mentor Canada at support@mentoringcanada.ca to gain further knowledge pertaining to the status. 

Mentor Canada will reach out to the contact listed on the submission form when the organization does not meet requirements or when more information is required for approval. An email is sent to advise the administrator that the organization has been paused. 


Revision #2
Created Thu, Jan 6, 2022 7:12 PM by Michèle Mantero
Updated Fri, Jan 7, 2022 11:13 PM by Michèle Mantero